We are working hard to provide you the latest fashion at affordable rates with best quality fabric. If you didn’t like the product or it’s not up to your expectations, simply return the product within 5 days since the 'Date of Delivery'.
*We do not have an exchange policy.
We can arrange a pick-up for you with an easy online return process through this link: https://7shores.in/apps/return_prime
Important Points to remember,
- Return request needs to be placed within 5 days of the delivery date.
- Your Order will be picked-up within 2-3 working days after we approve your request.
- All returned products must be unused or unwashed or undamaged and return with the original packing and tags when we receive it. Items without tags will not be accepted.
- The refund is subject to your returns met the above conditions else returns will not be accepted and sent back to you
- The entire Return Process, from 'raising the request till the refund is initiated’ might take up to 15 working days.
In case you receive a damaged / defective product, return request under ‘Product Damaged’ category should be placed within 24 hours of delivery. Also, we request you to attach a photograph of the damaged / defective product. In case you fail to intimate about the same, return might not be processed.
- COD Charges (Rs.60) are non-refundable.
- Rs.100 will be charged for Reverse Shipping Charges for all the Refund Methods. (effective from 01.04.2021.)
- Innerwear category items (Boxers) are non returnable and non refundable
- NOTE: Any Discount applied while placing the order, will be deducted from the refund amount.
Mode of Refund
- Bank Transfer: The amount will be refunded to the same account from which order has been placed or through store credit. Once we receive the product, the amount will be initiated in the next 7 working days. Your money will be reflected in your account in 5-7 working days. You will receive an sms/email from Razorpay, please follow the steps for the amount to reflect in your account
- Store Credit: Incase you opt in for store credit, you will receive a discount code that will be redeemable on your next purchase
*Store Credits will be credited to your 7Shores Clothing wallet within 7 working days after the order has been received by us.
*Once the refund processed to the 7 Shores Clothing Wallet it will not be reversed to your bank account.
*No return on Sale Products.